24/7 Answering Service

CONTACT ONE helps keep the wheels rolling for every type of business and organization. We're ready with a team of experienced people using the latest and best technology.

Let us become your versatile, full-range call center.  Among our many talents, we offer the following.

BILINGUAL AGENTS.  English/Spanish, always available, 24/7.

CALL SCREENING.  We can custom-design a recording that will sort out and direct calls by category, saving you time and money.

OVERFLOW SERVICE.  Give us your calls during peak hours, or whenever your office needs a break.

APPOINTMENT SETTING.  Let our skilled agents relieve your staff of this time-consuming task.

STRICT QUALITY CONTROL:  We record 95% of all calls for quality control and for training purposes. 

CUSTOMIZED SCRIPTING.  Our custom scripting is the fail-safe way to get the exact information you need.

TIME-SENSITIVE, ON-CALL SCHEDULES:  No obsolete names or numbers.  The information in your account is automatically updated when there are changes in your business. 

WEB-BASED, ON-CALL MANAGEMENT.  Log on to update your on-call schedule.

DOCTORS, HEALTHCARE AGENCIES.  We handle all the complexities with absolute speed and accuracy, and we are always HIPAA-compliant.

LAW OFFICES, ACCOUNTING FIRMS, PROFESSIONAL OFFICES.  Your calls will always be handled in a courteous, business-like manner that reflects well on your company.

SERVICE PROFESSIONALS (Electrical, HVAC, Building Contractors).  Our agents make a good first impression and follow through on behalf of your company.

SALES PROFESSIONALS.  We get the message to you quickly so that you can turn leads into sales.